I recently sold some of the stock I purchased through my ESPP. My employer uses etrade, so as soon as the cash funds showed up in my account I went to the website to transfer the funds over to my financial institution. There are basically two options for transferring funds — through a wire transfer or a check request through the US mail.
I decided to try to transfer my money by wire. The copy on the page indicated that there will be a “small fee” (the word fee was hyper-linked) for the wire transfer. I clicked on the “fee” hyperlink to see what the fee is for wire transfers. The hyperlink went to a fees page that had a fee listed for every possible interaction with e-trade! Wow this is really targeted useful info e-trade. Thanks so much for making me wade through mounds of irrelevant information to find my fee for the wire transfer. Not my idea of good times…
So I went forward with the wire transfer. On the form I had to specify the amount I want to transfer. I would suggest that providing the amount of funds available for transfer somewhere on the page might be useful. Ok, so I leave the page, go find the balance on another page, and come back. Apparently it’s unreasonable that I didn’t have the amount memorized. Ok fine. So I specified the full amount, along with the rest of the information on the form and submitted it. The result…
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